We are recruiting a Guide to be part of Casela Nature Parks
Business unit: Casela Nature Parks
Closing Date: 8th December 2023
In this role, you will:
- Organise and conduct expeditions for groups of visitors on activities at Casela and any other places as may be assigned by management.
- Operate and guide clients throughout the activities without compromising security.
- Maintain the highest level of customer service giving a high standard of guest care at all times.
- Respond to any queries or question asked by the visitors.
- Handle complaints
- Ensure clients safety and security throughout the activities
- Instruct and demonstrate related skills and techniques for the different activities.
- Educating guests about the history of the park as well as geology, flora, and fauna.
What we’re looking for in a candidate:
- Minimum School certificate
- Experience in tourism & hospitality industry will be a plus
- Excellent communication skills
- Outgoing personality
- Ability to establish relationships with clients
- Excellent organizational skills / planning experience
- Ability to swim
- Customer service oriented