We are recruiting a Guide to be part of Casela Nature Parks

Business unit: Casela Nature Parks

Closing Date: 8th December 2023

In this role, you will:

  • Organise and conduct expeditions for groups of visitors on activities at Casela and any other places as may be assigned by management.
  • Operate and guide clients throughout the activities without compromising security.
  • Maintain the highest level of customer service giving a high standard of guest care at all times.
  • Respond to any queries or question asked by the visitors.
  • Handle complaints
  • Ensure clients safety and security throughout the activities
  • Instruct and demonstrate related skills and techniques for the different activities.
  • Educating guests about the history of the park as well as geology, flora, and fauna.

What we’re looking for in a candidate:

  • Minimum School certificate
  • Experience in tourism & hospitality industry will be a plus
  • Excellent communication skills
  • Outgoing personality
  • Ability to establish relationships with clients
  • Excellent organizational skills / planning experience
  • Ability to swim
  • Customer service oriented

Apply for the vacancy now