JOB SUMMARY :
We are looking for a Waiter to join MEDINE GROUP | Casela Ltd
As a Waiter, you will act as a runner between kitchen and restaurant and brings food & beverages from the kitchen and dispense bar to the restaurant and clears all empty trays. Serves food and beverages in restaurants, bars, and as well as in outside catering function to provide efficient and prompt service to guests
Duties & Responsibilities
- Welcome and direct guests to their seats; present menu and wine list and also take  food and beverage orders from customers accurately.
- Offer menu recommendations, answer questions about ingredients, and accommodate special requests (e.g., dietary restrictions)
- Receives instructions from Chef de rang, supervisors and managers concerning the daily planning and organization of the restaurant.
- Performs mise-en-place of tables, service stations, as instructed by immediate supervisors.
- Must be familiar with all items on the menu, learning the ingredients of dishes/cocktails so as to answer guests whenever taking orders.
- Serves food and beverages as per instructions by adhering to the Quality Standard of service.
- Cleaning the work place and performing ancillary duties.
- Ensuring a speedy and efficient service within an ascribed area.
- Presenting bills prepared by the cashier and ensuring that such bills are signed or paid by the guests in the ascribed area.
- Make sure that all the rules concerning the billing and ordering are respected.
- Converses with guests to obtain feedback on quality of service and suggestions, if any, for improvement.
- Proper handling of materials and equipment to avoid breakage.
- Proper utilization of all the material and equipment made available to the section and participates in inventory taking.
- Reports bad function of utilities such as lights, fans and toilets and to report to superior for any repair or defect.
- Will be required to move through the park from one section/outlet to another and to work outside the restaurant perimeter in the course of a day’s work and in the performance of prescribed duties.
CANDIDATE’S PROFILE :
Qualifications Required:
- A C.A.P or a certificate of equivalent standard.
Experience Required:
- Working experience will be a definite advantage.
Key competences (Knowledge, Skills, Attitudes, Behaviours):
- Good communication skills.
- Fluent in English and French.
- Outgoing and pleasant personality.
- Good human contact.
- Must have good physical health as the waiter spends most of his working hours on his feet.
- Works on shifts, odd hours, Sundays, public holidays and cyclonic days
- Essential that you are polite, courteous, smiling, cheerful, discreet and observant.
- Good appearance and manners.
- Must be neat, tidy and smartly dressed in uniforms.