Customer Service Representative

We are recruiting a Customer Service Representative to be part of Casela Nature Parks

  • Casela Nature Parks
  • 11 May 2023
    • Provide exceptional customer service to customers, addressing their needs, inquiries, and concerns.
    • Handle incoming customer inquiries and resolve their issues promptly and professionally.
    • Receive the visitors and direct them to the right location.
    • Greet customers entering establishment.
    • Answer customers’ questions and provide factual information on procedures or policies.
    • Provide accurate information concerning the activities of the park.
    • Settle complaints with tact and diplomacy.
    • Manage reservation database.
    • Process all reservation requests from customers effectively.
    • Provide clerical support to the reservation staff as and when require.
    • Hold at least a Higher School Certificate
    • Experience in reservations and reception department will be an advantage
    • Excellent verbal and written communication skills.
    • Aptitude for numbers and good at handling cash and accounting machines.
    • Ability to work independently and as part of a team.


    The management reserves the right to call only the best qualified candidates for the recruitment and selection exercise.

Apply for the vacancy now

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