Customer Service Representative

• Provide exceptional customer service to customers, addressing their needs, inquiries, and concerns.
• Handle incoming customer inquiries and resolve their issues promptly and professionally.
• Receive the visitors and direct them to the right location.
• Greet customers entering establishment.
• Answer customers’ questions and provide factual information on procedures or policies.
• Provide accurate information concerning the activities of the park.
• Settle complaints with tact and diplomacy.
• Manage reservation database.
• Process all reservation requests from customers effectively.
• Provide clerical support to the reservation staff as and when require.

• Hold at least a Higher School Certificate
• Experience in reservations and reception department will be an advantage
• Excellent verbal and written communication skills.
• Aptitude for numbers and good at handling cash and accounting machines.
• Ability to work independently and as part of a team.

The management reserves the right to call only the best qualified candidates for the recruitment and selection exercise.